Tel: 01858 462 702

Accessibility

Access statement for The Angel Hotel

The Angel Hotel is situated on the High Street of Market Harborough. We have 28 rooms offering Double, Twin, Family and Single accommodation. We aim to provide you with all the necessary services and comforts you require in order that you get the most out of your stay. We look forward to welcoming you to The Angel Hotel and making your visit an enjoyable experience.

Pre-arrival

For enquires or queries prior to your arrival please contact the hotel reception on 01858 462702. We are situated in the town centre at the Leicester end of the High Street. All the main shops are 100 metres to the right of the hotel’s main entrance.

The railway station is 1 mile from the hotel. This is approximately a fifteen-minute walk. There is a taxi rank at the entrance of the railway station where taxis are available throughout the day. There are two companies in the town that have accessible taxis. You can contact the hotel by phone, e-mail, and fax or in person. We are open 24 hours a day although the response to e-mails or faxes may be reduced between 11pm to 7am.

Arrival and Car Park Facilities

Our main entrance leads in from the high street. There are two steps leading into the main entrance which has two manual doors, of which the first is generally open. The hotel also has a rear entrance which leads from the car park. This has no step and leads to a double manual door, both of which can open inwards and outwards for easier access.

The entrance to the car park is through an archway to the left of the hotel and then through a second archway. This has 40 parking spaces of which none are allocated for people with disabilities. There is a space for somebody with disabilities just before the second archway just in front of a large garage door. The access from the car park to the hotel has a slight downhill gradient. If you require any assistance on arrival please ask at reception where a member of staff will assist.

Main Entrance and Reception

The reception desk is immediately in front of you when entering through the Main Entrance. If you arrive using the car park rear entrance, to get to reception you turn left past the leaflet stand and go down a slight slope, turn right, go down the corridor where you will see the reception ahead of you just through the glass door.

There is no seating area at reception. If you require to sit down a member of staff will bring you a seat or you are more than welcome to sit in the restaurant and the receptionist will look after you there. The reception desk is 105cm high. The restaurant is directly opposite reception. The entrance to this has no steps and is level. The Ostlers bar is situated to the right of reception. It has one step down as you go through the door which is 17cm in height. The Top Lounge is to the right of reception and the glass corridor door. This has five steps leading up to it which have a combined height of 90cm. To the left of reception and the main entrance is the staircase up to the first and second floor. The hotel does not have a lift. This is due to the age of the building.

Public Area

WC

There are two sets of guest’s toilets. One is situated in the Regency room which has two small steps with a combined height of 24cm as you enter the function bar area, then. From there it is all level en route to the toilets which are in the top left-hand corner of the room. The main toilets are situated at the end of the corridor leading to the rear entrance. There are four stairs leading to them with a combined height of 80cm with a hand rail on the left-hand side.

We do have an accessible toilet, which is situated in one of our ground floor rooms. It has a drop down rail to the right of the toilet to help with transferring. While on the left-hand side there is a wall fixed grab rail. There is a padded back support for when you are resting on the toilet. There is a large shallow basin with hot and cold lever taps. The sinks rim sits 73cm from the floor. The entrance to this room is on the level as is the access to the bathroom. This is not available when the room is occupied.

The Restaurant

The restaurant is situated on the ground floor. This has a level access and the flooring is a firm pile carpet laid on an even floor. The tables have legs at all four corners, all of which have a height of 75cm. The seating has a mixture of chairs with or without arms. They are all wooden upright chairs with cushioned seating. The chairs with arms all have a cushioned back rest. The restaurant is table service only. Lighting is mainly natural day-light; whilst in the evening lighting is low with candles on the tables. Menus are available on request in larger print. Staff will answer any questions regarding the menu. We can cater for varying dietary requirements, please advise the staff.

Regency Room

The Regency Room is situated on the ground floor. The room has three main access points. The first is through a door in the bottom left of the restaurant. This access has two small steps with a combined height of 24cm. There is a grad handle to aid people using this entrance. The second access point leads are through a door in the right-hand corner of the Top Lounge. This access has four left winding steps with a combined height of 70cm. The third access point is from a coded door leading off the High Street. This access has a slabbed path which has a slight incline. There is a door at the top left of this path which has a slight lip as you enter the room. This brings you into a slight corridor of 500cm which has two steps with a combined height of 27cm situated 150cm from the door. All 3 access points lead to the Regency Bar Area – The bar which has a height of 110cm is situated on the back wall of the area. This is to the right of access one, directly ahead of access two and to the right of the corridor of access three. The hotel has a forth access point to the room which can be used for wheel chair access. This is through a shared fire exit with the kitchen which is a level access. This access enters into the Regency Rooms main area in the top

All 3 access points lead to the Regency Bar Area – The bar which has a height of 110cm is situated on the back wall of the area. This is to the right of access one, directly ahead of access two and to the right of the corridor of access three. The hotel has a fourth access point to the room which can be used for wheelchair access. This is through a shared fire exit with the kitchen which is a level access. This access enters into the Regency Rooms main area in the top left-hand corner opposite the toilet entrance door. Access from the regency bar area to the main function area is up four steps which have a combined height of 68cm. These are situated opposite the regency bar and have a hand rail on each side of stairs. The Regency Room has a feature which is a large Atrium at the top end of the room. The flooring in the Regency Rooms area is a firm pile carpet laid on an even floor. This is also the same in the bar area apart from an area round the bar which has rough textured linoleum flooring which has a 5mm bead track where it meets with the carpet. Lighting is mainly natural day-light; whilst in the evening it is replaced by down lights and wall lighting. The seating in the room

The flooring in the Regency Rooms area is a firm pile carpet laid on an even floor. This is also the same in the bar area apart from an area around the bar which has rough textured linoleum flooring which has a 5mm bead track where it meets with the carpet. Lighting is mainly natural daylight; whilst in the evening it is replaced by downlights and wall lighting. The seating in the room is wooden upright chairs with a cushioned seat and no cushioning in his back rest. The tables are rectangular trestle tables, of which there are two lengths. There are also round tables. All the tables are 72cm in height.

Foxton Room

The Foxton Room is situated on the ground floor. This room is accessed through a door at the far side of the restaurant beside a coat stand. It has one step leading into the room with a height of 18cm. The flooring is a firm pile carpet laid on an even floor. The tables and chairs are identical to those used in the restaurant. Lighting is mainly natural day-light; whilst in the evening lighting comes from spot lights and wall lighting.

Top Lounge

The Top Lounge is situated to the right of the guest’s side of reception. It has 5 steps leading up to it with a combined height of 90cm. The flooring is a firm pile carpet laid on an even floor. The tables have varying heights with the smallest being 50cm and the tallest being 75cm. The seating is varied too. This consists of a Sofa, Arm Chairs and wooden upright chairs with cushioned seating and padded backs. Lighting is mostly unnatural through down lights, picture lights and a couple of lamps. At the top of the stairs, there is a sideboard with local leaflets, business cards and magazines laid out on it.

Ostlers Bar

The Ostlers Bar main entrance is directly to the left as you come in the hotel’s main entrance. It has a step leading down into the bar with a height of 17cm. If you have used the car park rear entrance you would use the bars back entrance directly opposite. This has three stairs leading down into the bar area with a combined height of 29cm.

The flooring is firm piled carpet including up to the foot of the main bar. The main bar has a height of 115cm. The tables have varying styles and heights with the smallest being 50cm and the tallest being 76cm. The seating is varied too. These consist of bucket chairs, church pew style seats, sofas and wooden upright chairs with cushion seating. Lighting is mainly natural which is assisted by wall light and a couple of lamps. The bar has a feature of a large open fire opposite the bars main entrance. This gives a very welcoming feature through the colder months of the year.